Every product has a complement, which is a thing that you typically buy along with it. Products and their complements maintain an economical see-saw relationship. Cameras and film are complements: when the price of film drops, demand for cameras increases, which is part of the reason digital cameras are so popular these days; the cost of “film” has been driven to zero. Likewise, software and hardware are complements; when the price of software falls, demand for hardware to run that software increases.
Despite countless red herring articles and much pointless heavy breathing about the rivalry between it and software giant Microsoft, the thing to remember about Apple is that it’s not a software company at all, and doesn’t compete directly with Microsoft. Bite into its core and you’ll find that the Apple is not soft, but hard. Apple makes its real money, and a lot of it, by selling hardware.
Apple is also a smart company, and like all smart companies, it is pushing hard to raise demand for its products by commoditizing their complements. This is to say that it is consciously and aggressively lowering the public’s perception of what software that runs on the iPhone should cost, as well as lowering the cost of its own apps and sending strong signals to developers to follow suit. From the inception of the iDevice, Apple has strategically promoted the idea that software for the iPhone (and iPod Touch and iPad) should be as close to free as possible, just as a song should cost no more than 99 c. (Podcasts get rougher treatment: they should always be absolutely free.) 99 c songs sell iPods like hotcakes, just as 99 c apps sell iPhones.
But Apple is in a tricky position here. On the one hand, the company needs software to be cheap or free to entice consumers to buy iDevices, but on the other it needs prices to be sufficiently high to entice developers to devote their energies to the platform. If all software for the iPhone were free, there would be no motivation for developers to produce it. And so we have iAds (and pernicious in-app purchases) as Apple’s solution to this thorny predicament.
The purpose of iAds may be inferred by a literal reading of Jobs’s statement, i.e., to subsidize developers by giving them a revenue stream in addition to app sales and thereby to allow them to lower their prices. The knock-on effect of this is to boost iDevice sales, which is how Apple makes its money. So, Steve’s statement is better and more completely written as: “We’re doing it for one simple reason. To help our developers earn money so they continue to create free and low cost apps for users. Free and low cost apps will increase demand for iPhones, iPods, and iPads, and ultimately profit and marketshare for Apple.” Less noble, perhaps, but truer.
The iPad is supposed to be the miracle device that saves the “printed” word. But all I see is a regurgitation of the same advertising model that has been used to subsidize the printed word for aeons. It has never made sense to me that funds raised by selling advertising space to Bloomingdales should be used to support reporters risking their lives to deliver news from Afghanistan. One of the most vital aspects of a liberal democracy, an unfettered press reporting and analyzing news, both local and international, thereby rests on the whims of spring season shoe-shoppers. And I foresee that content creators will continue to be marginalized, iPad or no.
Should we photographers, writers, programmers, and designers, we the people who create stuff, be worried about this endless commoditization of content — our content — the original, inspired, beautiful things we produce? Yes. I believe we should. I believe that our work has inherent value, and that we should be able to make a living from the stuff we make. We should not need to be subsidized by advertising. Who in this world wants more advertising?
Perhaps there is hope. Perhaps there is room on the jungle floor for producers of niche content to carve out a reasonable living by making and marketing the things they love to small, passionate audiences. At least that's the view of Ben Thompson, the author of Stratechery (essential reading for anyone interested in the intersection of tech, culture, and business.) Personally, I take courage from this graph of Ben's, which he includes in the article "Differentiation and Value Capture in the Internet Age." The key, or course, is differentiation, which is a topic for another day.